Introduction

Utah FAST is your One-Stop Shop
We take pride in the fact that our company offers a range of highly rated services and training.

 Utah FAST is not affiliated with any local, county, state, or federal law enforcement agencies.

We require registration and prepayment for all training to ensure all students have a seat. Before registering for any training, please ensure you meet all the requirements, that the training fits your schedule, and that you’ll be able to attend. You must also have all the required equipment (where applicable) before arriving at the training. Our training policies are fair to you, to other students, to our company, and to the instructors.

To maximize our training, all training starts precisely on time, and participants must not miss any part of the training or disrupt students’ ability to learn. Any individual who arrives late (late arrival) will not be allowed to join the training that is already in progress. Any individual who fails to attend the training for which they are scheduled will be considered a No-Show. Your inability to plan properly disrespects the instructor and students, regardless of the excuse. “I was only 5 minutes late. Traffic was busy.” is not a valid excuse, nor are any other excuses.

Please carefully read and familiarize yourself with the preceding Training Policies before registering for or paying for any training. By using this site, registering for, and paying for any training, you acknowledge that you have read, fully understand, and accept our Terms of Use, Privacy Policy, and this Training Policy.

Participant Requirements

By registering for any Utah FAST training course, you are affirming that you:

• Are legally able to own, possess, and operate a firearm safely, and are not a prohibited person under state or federal law as described below.
• Are of sound mind and free from mental illness or physical conditions that would prevent the safe operation of a firearm.
• Recognize and accept the inherent risks of firearm training, which include serious bodily injury and death.
• Intend to use the skills taught by Utah FAST in a legal, ethical, and honorable manner at all times.

Utah FAST will not provide training to any individual who is defined as a restricted person under Utah law 76-11 Part 3 or federal laws 18 U.S.C. 922, and 27 CFR 478.32, who;

• Is a convicted felon who has not been annulled or pardoned
• Is currently under indictment or information in any court for a crime punishable by imprisonment for a term exceeding one year
• Is a fugitive from justice
• Is an illegal alien
• Is under a court order restraining them from harassing, stalking, or threatening an intimate partner or child of the intimate partner
• Has been adjudicated as a mental defective or has been committed to any mental institution
• Has been discharged from the military under dishonorable conditions
• Has renounced their United States citizenship
• Has been convicted of domestic violence
• Uses or is addicted to any unlawful controlled substances
• Are under the influence of any substances that may hinder or impede their actions in handling a firearm safely

Subject to the International Traffic in Arms Regulations (ITAR), Utah FAST will not assist in training foreign persons.

Contract Of Services

Utah FAST agrees to provide the training; however, Utah FAST does not guarantee the training will be held on the scheduled dates and times.

If there is evidence that an individual provided false information to register for any training or committed fraud, the instructor will immediately cancel the individual’s registration. All cases of fraud will be reported to the appropriate law enforcement agency.

Costs | Deposits | Balances

All training and registration costs are non-refundable.

Costs are based on the instructor’s expenses and other factors that may vary depending on the venue, location, materials, and other considerations. Each training course has unique requirements and fees. You may see the same training listed at different prices.

• “Cost” refers to the total fee required to attend a specific training. Payment is required in full at registration for most training. We do not accept walk-ins to any course unless specifically stated in the course description. The instructor only accepts payments at the training if Utah FAST has given prior written authorization.
• “Deposit” refers to the fee to secure a seat in a specific course. We may require students to register and pay a deposit for particular training to commit resources, including course outlines, classroom locations, range reservations, and other costs incurred with each scheduled training. Unless specifically stated, a Deposit is nonrefundable.
• “Balance” refers to the amount of money still owed after the deposit and must be paid to complete the total cost of training. If an individual arrives at the scheduled course and has not paid the balance, the individual will not be allowed to attend the training.

Additional Processing Fees & Background Check Fees

Training costs do not include:

• Any additional expenses that may be required to attend training, such as eye and ear protection, ammunition, cleaning supplies, food, drinks, or other miscellaneous items. Individuals who do not meet all the course requirements will be unable to attend the training. Utah FAST does not provide or rent firearms, duty gear, ammunition, or other related items. Please visit our online store or contact us to purchase an item you need.
• Application, processing, or background check fees that government agencies may require before receiving specific licenses, permits, or certifications. The applicant must pay any additional fee directly to the appropriate Agency, Bureau, Division, etc. It is the applicant’s responsibility to ensure that any such costs are paid within the applicable timeframe to avoid delaying or causing the denial of their application.

Gift Cards

Gift cards can be purchased on our website and used to pay online for registration and attendance at any training. They are not redeemable for cash, are not eligible for refunds, cannot be exchanged if lost or stolen, and are void if altered from their original condition in any way.

Training Sizes

Instructors work diligently to provide and maintain high-quality services, ensuring that each student receives personalized attention and support. We may adjust staffing levels through training registration to maintain an unparalleled, individualized experience and safety.
A course may require a minimum number of registrations to meet specific requirements. These requirements will not be met if the minimum number is not registered before the registration deadline. Utah FAST reserves the right to cancel, reschedule, or transfer any registration to a future training date.
A training course may also have a maximum registration for safety reasons. This means we do not have space for everyone who wants to attend the scheduled training.

Cancellations

Utah FAST may, at its discretion, cancel any scheduled training at any time for any reason due to, including but not limited to, any unforeseen or uncontrollable circumstances, inclement weather, illness, rapidly spreading virus, pandemic, natural disaster, insufficient minimum number of registrations, an individual’s failure to have all required equipment or items, etc., or any other reason we feel a situation may be unsafe for our instructors and students.

Individuals directly impacted by a cancellation will be contacted as soon as possible, based on the information provided during the registration process, via email and/or SMS (text) notifications. We will reschedule individuals for a future training date based on availability and will give priority to scheduling and access to future training when possible. We will make every effort to accommodate those affected.

Utah FAST is not responsible if an individual fails to communicate information to Utah FAST clearly or does not provide accurate information during the registration process, including name, phone number, or email address, or the individual claims they did not receive a call, text, voicemail, or email due to not answering their phone, low/no volume, checking SMS (text) messages, voicemails, or emails, any spam filter, or any other phone, computer problem, or other electronic device malfunction.

If Utah FAST or the instructor has not canceled the training, an individual who does not attend the scheduled training at the start time will be considered a ”no-show”.

Host Cancellation Of Private Training:

• If a Host cancels a scheduled training and does not wish to reschedule for a future available date, individuals who paid online can attend any future training dates, provided they contact us at least five days before the training date to ensure an available seat is open. This option will only be available for 90 days (three months) from the original scheduled training.
• If the Host collected fees from an individual, the Host is responsible for refunding each student.

Unless other arrangements have been made between the Host and the instructor, the course will be canceled if all individuals have not paid and the instructor has not received all payments at least five days before the scheduled training.

Rescheduling | Transfers

If an individual cannot attend the scheduled training for any reason, including but not limited to illness, injury, childcare, personal emergency, etc., or in the event of a cancellation as described above, the individual can reschedule the training for a future available date or transfer the registration to another individual if they cannot reschedule for a future available date.

To reschedule or transfer registration for training, the individual must submit a written request via email to [email protected] at least 24 hours before the scheduled training. The email must include the purchaser’s full name, order number, phone number, and email address, which may differ if the registration was purchased by someone other than the individual listed.

• Any attempt to reschedule or transfer training after it has started will result in the individual being considered a No-Show, and the request will be denied.
• A reschedule request must be for the same training that was initially purchased, and the new training date must be within 90 days (three months) from the original scheduled training date.
• A transfer request must also include the full name, e-mail address, and phone number of the individual to whom the registration is being transferred. The other individual must meet all prerequisites and requirements to be qualified to attend the training, and the new training date must be within 90 days (three months) from the original scheduled training date.
• Training cannot be rescheduled or transferred more than once. A second attempt to reschedule or transfer will be denied.
• A $25.00 fee will be required if a request is made less than five days before the scheduled training date.
• Rescheduling and transfers are subject to the availability of the requested training date, and Utah FAST may grant or deny a request based on availability.

Refunds

All training and registration costs are non-refundable.

If Utah FAST or an instructor cancels a training and it cannot be rescheduled to a future date, the purchaser will receive a 100% refund, including the deposit, if applicable.

All other circumstances are reviewed on a case-by-case basis. Utah FAST reserves the right to refuse or authorize a full or partial refund. If a refund is approved, it will be issued in the same manner as the original payment was received. It may take up to 5 business days for a refund to be processed through our payment processing company. Depending on the purchaser’s bank’s processing speeds, it may take additional time to be posted to the purchaser’s account.

Utah FAST does NOT provide a refund for:

1. Purchases made on any other website, such as Groupon. You must contact the provider, subject to their policies.
2. Change of mind, purchase of the wrong training, or inability to attend.
3. A “late arrival” or “no-show.”
4. Failure to pay the balance when required before the scheduled training.
5. Failure to ensure all prerequisites and requirements are met to attend the training.
6. Failure to have all required equipment before the scheduled training.
7. Failure to attend all required training dates.
8. Failure to pass any examination required to complete the training.
9. A student who, at the instructor’s discretion, is removed or not allowed to continue training. See more information below under “Removal From Training”.
10. Training or services that have already been provided.

Tests And Passing Grades

Students must possess the correct attitude, knowledge, and skills necessary for the training they are attending. Some training may have prerequisites that a student must meet or have completed to attend that specific training.

All training is performance-based. A student pays to have the opportunity to complete the training. A student is not guaranteed a certificate, instructor signature, etc., simply because they have paid for or attended training.

Specific training requires students to pass a written test, live-fire test, and/or performance evaluation. If a student fails to pass any test, as required, they will not be permitted to receive any document showing completion of the training. At the instructor’s discretion, if time is available, the student may have the opportunity to retake a test, provided the training allows for test retakes.
Depending on the training, an instructor-determined processing fee may be required before an additional attempt to retake a test.

Application / Document Holding

From time to time, upon a student’s request, Utah FAST may hold an incomplete application and its associated documents while waiting for the student to email or otherwise provide the required information or documents to complete the application. Utah FAST will hold these applications and their associated documents for no more than 30 days from the date of the training.

• If the required information is received within 30 days of the training, Utah FAST will promptly submit the complete application and associated documents to the appropriate government agency or processing authority.
• If the needed information is not received within the 30 days following the training, the application and its associated documents will be shredded.
• Utah FAST is not responsible for any application after it has been submitted.

Rejected Applications

Utah FAST is not responsible for a rejected application, including, but not limited to, a concealed firearm permit application, an unarmed or armed private security officer license application, or any other application, regardless of the reason for the rejection.

Safety

Safety is our top priority, especially while handling firearms and even more so during live fire sessions. Compliance is mandatory and non-negotiable. Students are prohibited from being under the influence of alcohol, illegal drugs, controlled substances, etc., which may affect, hinder, or impede an individual’s judgment, coordination, or ability to effectively and safely handle a firearm, defensive weapon, or other item while attending any of our training.

Liability Waiver
Before any student handles a firearm, defensive weapon, or other item or participates in live-fire training, all students must complete and sign a liability waiver and a media waiver (if applicable), which will be provided at the beginning of the training. Individuals who refuse to sign the liability waiver will not be allowed to continue with the training.

Age Restrictions
Due to liability concerns and legal requirements, individuals must meet specific age requirements to attend our training. If a specific training has an age restriction, it will be provided in the course description. Any individual attending training under 18 is considered a minor and must be accompanied by a parent, legal guardian, or a responsible adult. Utah FAST is not responsible for minors during any training. If it becomes necessary for the instructor to remove a minor from the training, a parent, legal guardian, or a responsible adult must be available. Minors cannot legally sign our liability waiver, so a parent or legal guardian must sign it.