We Are Committed To Providing Outstanding Customer Service.
We Are Committed To Providing Outstanding Customer Service.
2. DATA COLLECTED
PERSONAL IDENTIFICATION INFORMATION
We may collect personal information in a variety of ways, including, but not limited to, when you register as a user on this site, subscribe to a newsletter, fill out any form, make a purchase, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, a name, mailing address, phone number, email address, location, or other information. We only collect this information if a user voluntarily submits such information to us. You can always refuse to supply personal information, except that it may prevent you from engaging in certain site-related activities.
NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or mobile device, and technical information about the User’s means of connection to our Site, such as the operating system and the Internet service provider utilized, and other similar information.
REGISTRATION & LOGIN DATA
If you register on our website, we store your username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time. Website administrators can also see and edit this information. If a User chooses to create an account or login using a social media account we collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile on our website. You can revoke this consent at any time from your profile page on our website or by sending us an email.
This is required for us to provide you with purchased content, tickets for training courses, downloads, product support, and other customer services.
Information submitted through the contact form on our site is sent to our company email, hosted by Google. These submissions are only kept for customer service purposes they are never used for marketing purposes, shared with, or sold to third parties.
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
USING PERSONAL DATA
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Personalize user experience
- Improve customer service and provide customer service requests, technical assistance, questions, and support needs more efficiently;
- Sending email updates to our users with important information to inform them about news/changes;
- Checking account activity in order to prevent fraudulent transactions and ensure user security;
- Customize the website to make your experience more personal and engaging.
3. EMBEDDED CONTENT
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
4. WHO HAS ACCESS TO YOUR DATA
If you are not a registered user of our site, there is no personal information we can retain or view regarding yourself.
If you are a user with a registered account, the personal information you have provided can only be accessed by our system administrators.
5. THIRD-PARTY ACCESS TO YOUR DATA
We do not share, trade, rent or sell your data with third parties in any way to reveal any of your personal information like email, name, address, etc.
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.
We may use third-party service providers to help us operate our business and our websites, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
6. HOW LONG WE RETAIN YOUR DATA
When you request support, its metadata is retained until (if) you tell us to remove it.
If you register an account on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time. Website administrators can also see and edit that information.
7. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information (PII) is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users, and will attempt to reset passwords if needed.
8. YOUR DATA RIGHTS
If you have a registered account on this website, you can request the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like a username or email address).
If you wish that all of your data is erased, you can do so by logging in to your account, navigate to your “My Account” page, and clicking on “Delete Account”. If you delete your account, we will no longer be able to offer any support or other product-related services to you and you will lose access to any special content, membership benefits, user-level pages, etc.
9. THIRD PARTY WEBSITES
Users may see links to third-party websites on this website such as advertising or other content on our website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and these third-party websites are not screened for privacy or security compliance, and you release us from any liability for the conduct of these third-party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
10. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At times it may become necessary or desirable to Utah FAST, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance within the laws of the United States, the state of Utah, and/or the state you reside in.
YOUR ACCEPTANCE OF THESE TERMS